Compliments and Complaints

We are always looking to ensure every child and parent is happy with our school.  If you have a comment, compliment or concern, please contact the Headteacher on 01733 240337 or email office@farcet.cambs.sch.uk.

The governors are also keen to receive feedback.  They can be contacted using the above details.  

If, on occasions,  there are concerns or issues that are proving difficult to resolve, the school uses the DEMAT complaints procedures.  Please click on the links below for more details.  You are also able to request a copy of the policy from the school office.

DEMAT Complaints Policy and Procedures

Below you can find the DEMAT policy for managing serial and unreasonable complaints

DEMAT Policy for Managing Serial and Unreasonable Complaints & Communication